§4091. Reports of board

            A. On or prior to the first day of May of each year, the board shall make to the city council, in writing, a full and detailed report of its acts, doings, receipts, and expenditures, the same to be put in printed form for public distribution, and a synopsis of same, including a statement of receipts and disbursements, published in the official journal of the city.

            B. In addition to the requirements of Subsection A of this Section, the board shall report quarterly, in September, December, March, and June, to the city council relative to the contracts let in the construction and repair of its public systems of water, sewerage, and drainage. Such report shall include the following for new contracts let during the reporting period:

            (1) The total number of contracts let to all contractors.

            (2) The total value of contracts let to all contractors.

            (3)(a) The total number of contracts let to local disadvantaged business enterprises expressed as a percentage of the total number of contracts let.

            (b) The total number of contracts let to local businesses expressed as a percentage of the total number of contracts let.

            (4)(a) The total value of contracts let to local disadvantaged business enterprises expressed as a percentage of the total value of contracts let.

            (b) The total value of contracts let to local businesses expressed as a percentage of the total value of contracts let.

            (5) The total number of contracts let to a fifty-fifty joint venture enterprise expressed as a percentage of the total number of contracts let.

            C. In addition to the requirements of Subsections A and B of this Section, the board shall report quarterly no later than the first day of the second month following the close of each calendar quarter to the city council relative to its operations. The report shall include the following in a manner as prescribed by the city council:

            (1) Standard industry metrics for best practice, including but not limited to:

            (a) Percentage of water loss.

            (b) Percentage of water paid.

            (c) Percentage and total value of receivables outstanding, including a delinquency schedule and a copy of the board's policies and procedures for bill collection.

            (d) Customer service improvements.

            (2) Processes and indicators for prevention of waste or fraud.

            (3) Performance metrics for employees and contractors.

            (4) Benchmarks of success regarding improved coordination between the board and the Department of Public Works to ensure priority and resource alignment.

            (5) Report on the efficiency and effectiveness of information systems.

            (6) Detailed reports on assessment and status of technologies and operation programs and strategies for system redundancy and service improvements.

            (7) Detailed reports on assessment and status of operational reforms, capital improvement programs, and service assurance programs.

            (8) The identity and detailed information on the status of all projects and all improvements made since the close of the last quarter.

            D. The mayor or the chief administrative officer and the executive director shall present each quarterly report to the city council at the next regularly scheduled city council meeting dedicated to public works.

            E. If a quarterly report is not submitted timely to the city council, the executive director shall attend the council's next regularly scheduled meeting and present to the council the reasons for the failure to timely submit the report.

            F. In addition to the other requirements of this Section, the board shall send a report, by electronic mail, to the members of the Orleans Parish legislative delegation and the members of the governing authority of Orleans Parish detailing the pumping and electrical power of its facilities and the available manpower no later than twenty-four hours prior to a hurricane entering the Gulf of Mexico as determined by the National Weather Service and no later than forty-eight hours after a flood watch or warning or thunderstorm watch or warning is issued by the National Weather Service for any area of Orleans Parish.

            Amended by Acts 1974, No. 310, §1; Acts 2013, No. 345, §1, eff. Jan. 1, 2014; Acts 2018, No. 366, §1; Acts 2021, No. 360, §1.

NOTE: See Acts 2018, No. 366, §§2, 3 relative to effectiveness and board members.