§407.29. Confidentiality of applications and client case records for child care assistance
clients; waiver; penalty
A. Applications for assistance and information contained in case records of child
care assistance clients of the Department of Education shall be confidential and, except as
otherwise provided in this Section, it shall be unlawful for any person to solicit, disclose,
receive, make use of, authorize, knowingly permit, participate in, or acquiesce in the use of
applications or client case records or the information contained therein for any purpose not
directly connected with the administration of department programs.
B. Notwithstanding any provision of law to the contrary, all offices and divisions
within the department are hereby expressly authorized to share access to child care assistance
case records as necessary for the administration of the programs they administer, except as
prohibited by federal law or regulation.
C. Publication of lists or names of clients or applicants is prohibited, except as
provided in this Section.
D. Subject to the exceptions enumerated in this Subsection, confidential information
may be released to an outside source not directly connected with the administration of
department programs, but only upon written request of the outside source and only after
written waiver by the applicant, client, or his legal representative is provided. Governmental
authorities, the courts, and law enforcement agencies shall be considered the same as any
other outside source, except as provided in Subsections E, F, and G of this Section.
E.(1) Upon request of any authorized person as defined in this Subsection, the most
recent address and place of employment of any absent parent shall be provided if such
information is available, notwithstanding any other provision of this Section. For the
purposes of this Subsection, the term "authorized person" shall mean:
(a) Any agent or attorney of any state agency which has the duty or authority to seek
to recover any amounts owed as child support.
(b) Any court of competent jurisdiction which has authority to issue an order against
an absent parent for the support and maintenance of a child, or any agency of such court.
(c) Any resident parent, legal guardian, attorney, or agent of any child, except a child
currently receiving aid to dependent children, without regard to the existence of any court
order against an absent parent who has a duty to support and maintain the child.
(2) Department information pertaining to financial assistance programs may be
released in accordance with federal laws and regulations governing the release of financial
assistance program information.
F. The following information shall not be subject to waiver and shall not be released
to applicants, recipients, or outside sources, except those outside sources engaged in the
administration of department programs:
(1) Information furnished to the department by persons, governmental agencies, or
other legal entities, when the provider of information is subject to a confidentiality statute
or regulation which prohibits release of such information to an outside source.
(2) Information contained in applications for assistance and case records that is
furnished to law enforcement agencies or courts to aid in the prosecution of criminal offenses
related to any department program.
G. The department may release information to other state agencies that are engaged
in rendering services or treatment to a department program recipient or former recipient. The
agency receiving the information from the department pursuant to this Subsection shall be
bound by the same confidentiality standard as prescribed in this Section with regard to
release of information to the recipient, the client's legal representative, or an outside source.
H. Any person who knowingly and willfully violates any of the provisions of this
Section shall be fined not more than two thousand five hundred dollars or imprisoned for not
more than two years in the parish jail, or both, nor less than five hundred dollars or ninety
days on each count.
I. Notwithstanding any provision of this Section, in any hearing before the State Civil
Service Commission, Equal Employment Opportunity Commission, and any office in the
Louisiana Workforce Commission in its capacity of administering the Louisiana
Employment Security Law, or in any civil or criminal judicial proceeding, wherein the work
performance or conduct of an employee of the department is at issue, client case records
relevant to said work performance or conduct shall be admissible. However, prior to
admission into evidence, the client case records shall have client names and identifying data
obliterated. The department shall provide to the employee the relevant case records with
names and other identifying data obliterated, except that where an employee is disciplined
as a result of allegations made by the guardian, parents, family members, or tutor of the
client, the names of the accuser shall not be withheld so as to deny the employee the right of
confrontation granted to him by the constitution and laws of the United States of America
and the state of Louisiana.
J. Notwithstanding any provision of law to the contrary, including this Section, the
state child ombudsman shall receive, upon written request, records of the state Department
of Education concerning applications for assistance and information contained in the case
records of child care assistance clients of the department.
Acts 2016, No. 473, §1, eff. June 13, 2016; Acts 2024, No. 507, §1.