Art. 1303.7. Duties of the support enforcement agency

            A. In a proceeding under this Chapter, a support enforcement agency of this state, upon request:

            (1) Shall provide services to a petitioner residing in a state;

            (2) Shall provide services to a petitioner requesting services through a central authority of a foreign country as described in Article 1301.2(5)(a) or (d); and

            (3) May provide services to a petitioner who is an individual not residing in a state.

            B. A support enforcement agency that is providing services to the petitioner shall:

            (1) Take all steps necessary to enable an appropriate tribunal in this state, another state, or a foreign country to obtain jurisdiction over the respondent;

            (2) Request an appropriate tribunal to set a date, time, and place for a hearing;

            (3) Make a reasonable effort to obtain all relevant information, including information as to income and property of the parties;

            (4) Within two days, exclusive of Saturdays, Sundays, and legal holidays, after receipt of notice in a record from an initiating, responding, or registering tribunal, send a copy of the notice to the petitioner;

            (5) Within two days, exclusive of Saturdays, Sundays, and legal holidays, after receipt of communication in a record from the respondent or the respondent's attorney, send a copy of the communication to the petitioner; and

            (6) Notify the petitioner if jurisdiction over the respondent cannot be obtained.

            C. A support enforcement agency of this state that requests registration of a child support order in this state for enforcement or for modification shall make reasonable efforts:

            (1) To ensure that the order to be registered is the controlling order; or

            (2) If two or more child support orders exist and the identity of the controlling order has not been determined, to ensure that a request for such a determination is made in a tribunal having jurisdiction to do so.

            D. A support enforcement agency of this state that requests registration and enforcement of a support order, arrears, or judgment stated in a foreign currency shall convert the amounts stated in the foreign currency into the equivalent amounts in dollars under the applicable official or market exchange rate as publicly reported.

            E. A support enforcement agency of this state shall issue or request a tribunal of this state to issue a child support order and an income-withholding order that redirect payment of current support, arrears, and interest if requested to do so by a support enforcement agency of another state pursuant to Article 1303.19.

            F. This Chapter does not create or negate a relationship of attorney and client or other fiduciary relationship between a support enforcement agency or the attorney for the agency and the individual being assisted by the agency.

            Acts 1995, No. 251, §1, eff. Jan. 1, 1996; Acts 1997, No. 1241, §1, eff. July 15, 1997; Acts 2015, No. 80, §1, eff. July 1, 2015.